Take part in the trial of onHand in the North East.
We're working with a small company, OnHand, who would like to pilot a new service in the North East. Can you help us to test and evaluate the pilot? Please do pass this on to friends, neighbours or relatives who might be able to help us out too and get a little help in return.
onHand matches people who need help with everyday tasks with vetted volunteers who are able to help. onHand is revolutionising volunteering and has been used to coordinate COVID-19 volunteer efforts across London where they have delivered 1000s of hours of help with tasks such as shopping, medication collection, and companionship calls. Through their app-based platform, onHand vet volunteers through an automated ID and DBS check, match local volunteers with older adults, and track all activity.
Right now, onHand operates in London only, but are hoping to expand across the UK. During this pilot period we are working with Newcastle Building Society and around 100 of their employees will become volunteers.
We are looking for people who will trial the onHand services as users who will try the onHand service and provide any thoughts and feedback you may have before and after you have tried it to understand your needs and interest.
If you or someone you know (a friend, family member or neighbour) would like to receive help with tasks such as shopping, medication collection, receiving companionship calls, we invite you to take part in the pilot. When you register, further details of how to take part will be sent to you.
You, or the person receiving the service, must be aged over 55 and live in the North East of England.
If you are just interested in trialing the service, you are also welcome to take part.
We currently have volunteers in postcode areas NE, SR, DH and CA. If you are not within these postcodes but are still interested, please register and we will get in touch.
If you are interested in trialing this service, or know someone who is, register for this opportunity and we will send further details on how to do so. You will be able to submit a request via the onHand website or via telephone.
The pilot period will last for 6 weeks, you can use the service as much or as little as you like during this time. The service will be free of charge (other than the cost of your shopping for example).
Types of activities you can receive help with:
Please note this does not include personal care.
You can request for volunteers to help:
You will be sent an online survey to complete at the beginning and end of the 6 week period, to provide some feedback on your experience. You will also be invited to join an online workshop after the 6 weeks to discuss your experience in more detail. Your feedback will help shape the future of the service.
The trial will take place in the North East during July and August.