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What does good communication with health care professionals look like?
Overview

Share your experiences of communicating with health care professionals with first year pharmacy students.

  • Multiple Dates
  • Public/Patient Representative
  • Influence

Aim

VOICE members are invited to come and share your experiences of communicating with health care professionals with first year pharmacy students. This is an opportunity for the students to start thinking about how the way they communicate can impact others.

Volunteer Criteria

Anyone willing to share their stories of communicating with health care professionals, as a patient or a carer, is welcome to take part.

We are looking for people, who have had positive or negative communications with any health care professional.

The important thing is that you are happy to share about your experiences of what makes a good health care professional with the students.

What will I be asked to do?

During the session, you will work with a small group of students at a time, sharing your stories with them and answering their questions.

The session works a bit like a speed-dating where the students move in groups from person to person hearing the different stories. You will briefly share with the students your experiences to give them valuable insight into the reality of how the way health professional communicate can impact the patient or carer. After this, the students are encouraged to ask you a few questions to get a better understanding of your experiences.

There will be an academic present in the room to facilitate the session and answer any questions.

The session involves first year students who are studying to be pharmacists at Newcastle University.

When and where?

There are two sessions available, both on Tuesday 10th March in room B.84, King George VI building, Newcastle University.

You can attend one or both sessions. Please specify which you would like to be involved in when registering to take part.

Session 1 - 9:50-12:35

  • 9.50 - Meet the academic lead in the main foyer of King George VI Building, Newcastle University. Briefing and tea/coffee in KGVI B.84
  • 10.05 -10.10 - Briefing to 1st group of students
  • 10.10-11.05 - Sharing lived experiences to small groups of students in Q&A style for 10-15 minutes per group
  • 11.05- 11.10 - Wrap up and close for the 1st group
  • 11.10- 11.30 - Refreshments break
  • 11.30- 11.35 - Briefing to 2nd group of students
  • 11.35- 12.30 - Sharing lived experiences to small groups of students in Q&A style for 10-15 minutes per group
  • 12.30-12.35 - Wrap up and close for session 2

Session 2 - 13:50 - 16:35

  • 13.50 - Meet the academic lead in the main foyer of King George VI Building, Newcastle University. Briefing and tea/coffee in KGVI B.84
  • 14.05 -14.10  Briefing to 3rd group of students
  • 14.10-15.05   Sharing lived experiences to small groups of students in Q&A style for 10-15 minutes per group
  • 15.05- 15.10  Wrap up and close for the 3rd group
  • 15.10- 15.30  Refreshments break
  • 15.30- 15.35  Briefing to 4th group of students
  • 15.35- 16.30 Sharing lived experiences to small groups of students in Q&A style for 10-15 minutes per group
  • 16.30-16.35   Wrap up and close

Will I get anything for taking part?

Travel expenses will be reimbursed and refreshments will be provided. If you take part in both morning and afternoon session, lunch will also be provided.

Location

  • King George VI Building
  • Queen Victoria Road
  • Newcastle upon Tyne
  • NE1 7RU

What does good communication with health care professionals look like? Discussion

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  • DAVID MORRIS
    23rd February 2020

    I have contributed to these sessions for some time initially at Stockton and more recently in Newcastle.I am a member of the AHSN PHARMACY GROUP and can share a number of experiences where communication is key to pharmacy

  • John Reid
    21st February 2020

    Both parties fully aware of the issue and prepared to explore and agree the solution then monitor and discuss the outcome.

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