A project entitled older travellers and technology engagement (OTTE), commissioned by Transport Systems Catapult, funded by Department for Transport, was completed recently by Transport researchers at Newcastle University.
The purpose of this research is to answer the following questions:
To seek the answers, we reviewed over 200 literatures including previous research project reports, journal papers, government documents and news articles. We also interviewed 32 people aged from 64 to 96, with an average of just over 74. Among the 32 people, 25 were members of Voice North. The conversations with our interviewees enabled us to have a sound understanding of what technologies were welcomed and well-used by older people, how they managed to learn and use these technologies to enrich their everyday life and travel, and what difficulties they encountered whilst trying to use new and emerging technologies.
There is a strong view that ‘getting it right for older people’ yields more positive experiences for younger people too – ‘design for all’. But underpinning this is the need for technology to enable independence and to take away control from older travellers.
If you are interested in more details, please click here for the full report.