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ExCEL - Excellence in Citizen Engagement and Learning

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ExCEL is a Europe wide network of organisations & professionals with a citizen community or experience of engaging with citizens.  Its aim is to create a dynamic forum for sharing good practice in citizen engagement. 

The ExCEL project is funded by the European Institute for Innovation & Technology (EIT), a Knowledge and Innovation Community backed by the European Union to promote innovation and entrepreneurship across Europe.  Collaborating across borders EIT Health is working to deliver new solutions that enable European citizens to live longer, healthier lives.

ExCEL is a Europe wide network of organisations & professionals with a citizen community or experience of engaging with citizens.  Its aim is to create a dynamic forum for sharing good practice in citizen engagement.  

Key to this will be the creation of toolkits and training to support professionals to meaningfully engage with citizens.  As part of the project we are building a dedicated place on the VOICE Digital Platform for discussions and a repository of training resources and guidance materials to support citizen engagement.  Initial focus areas will be:

  • Good practice in citizen engagement: Establish a baseline across EIT partners and work to bring together current good practice from all sources.
  • Natural Language Digital Engagement: Digital development of the VOICE Digital Platform to enable citizens from across EU to share their insights with no language barriers.
  • Digital engagement: Explore innovative ways in which citizens can give insights on innovation projects digitally.
  • Increasing Diversity in Citizen Engagement: Working with Imperial College to test and validate methods of improving engagement with minority communities.  

Citizen involvement is crucial to our work.  We will test current good practice in citizen engagement to explore citizen insights on specific topics that will help to inform innovation & accelerator projects.  We will focus, initially on insights about care at home and data.  These insights will be shared throughout EIT and also act as an exemplar of what can be achieved.

Good practice will be validated through citizen insights activities, much of which will be run online through the VOICE digital platform.  Partners with existing communities will be actively encouraged to join therefore building a large cohort of EU citizens. 

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